Credly/Acclaim Platform Issuer Help Center Badges

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Credly Quick Start
Credly Quick Start
The quickest way to get up and running (20 minutes!). This course is very tactical on how to access your account, create and issue badges. We'll also cover ways to promote your new program.
20 minutes
Onboarding Paths
Onboarding Paths
We have a series of 3 short paths that cover all aspects of launching a digital credential program. This curriculum covers conceptual knowledge about credentials as well as the tactical side of program creation and management.
Shorties and Guides
Shorties and Guides
Where you'll find 5 minutes courses and downloadable guides.
Shorties Guide
Courses
Courses
All the courses are listed here. Filter by role or topic and find the learning that works best for you.
Live Training
Live Training
In this area, you will be able to register for our live training. These sessions are offered monthly and meet the needs of those who are brand new to our platform as well as those with experience.
The Earner Experience
The Earner Experience
This course shows the earner experience from receiving their first notification through sharing the badge. You'll be able to follow along with a badge so you know this process (and can document) and can address any earner questions.
30 minutes
Earners Foundational On-Demand
Success Savvy
Success Savvy
This badge is awarded once you complete all of the courses in the "Setting up for Success" path. Establishing goals and a governance system and preemptively designing a communications and marketing plan will help you succeed and sustain that forward momentum with your program.
Analytics and Data
Analytics and Data
This course addresses the data you can find in platform and ties that to actions you can take. Understanding what the earners are doing once they earn badges can inform your marketing and communications strategies. Plus, you'll see how you can share this information to show impact.
30 minutes
Foundational Analytics Course On-Demand Marketer Developer
ACE Issuer
ACE Issuer
This badge is awarded once you complete all of the courses in the "ACE Issuer" path. It represents knowledge on ACE and Credly work together, the earner experience with endorsements and transcripts, and general concepts needed to maintain your program on Credly.
Path On-Demand ACE
Credential Expert
Credential Expert
The badge is awarded once you complete all 3 onboarding paths. You now have an expertise in how to establish goals, governance, taxonomy/framework, in order to succeed in credentialing. You are able to implement a robust, ongoing marketing plan. You can create an issue credentials that follow best practices. You are able to use data from the platform to inform actions to keep the credential program relevant and impactful.
Platform Navigation and Access
Platform Navigation and Access
In this course you'll learn about how to get onto the platform and move around. You'll also learn how to add additional people to your account to help you with the work.
20 minutes
Foundational Navigation Account Management Course On-Demand Admin Developer
ACE Issuers
ACE Issuers
A path for those who issue badges endorsed by the American Council on Education
7 Courses
ACE
Communications and Marketing
Communications and Marketing
This course provides guidance on how to create a marketing plan, engage colleagues, and download critical documents to help explain digital credentials and increase acceptance rates.
30 minutes
Foundational Analytics Course On-Demand Marketer Developer
New Admins - Welcome to the Platform (new July 2023)
New Admins - Welcome to the Platform (new July 2023)
The course prepares you to step into an existing account and manage the day to day activities. You'll learn strategies for success such as governance models and marketing efforts along with the details for creating and issuing badges. You'll also come to appreciate the tasks involved in maintaining and thriving program.
On-Demand Admin
Communications Guide
Communications Guide
Just a guide. Register and then download the guide. Please and thanks!
Guide
Credential Builder
Credential Builder
This badge is awarded once you complete all of the courses in the "Create and Issue Badges" path. The heart and soul of any badge program is the quality metadata and features that are baked into the badge. Understanding the earner experience is vital in supporting your audience and also driving success.
Credential Manager
Credential Manager
This badge is awarded once you complete all of the courses in the "Manage Your Program" path. It represents knowledge on how to access and use data about performance, how to evaluate your program's effectiveness, and how to manage the ongoing needs of a vibrant credential program.
ACE and Credly
ACE and Credly
A short course on how the two organizations work together and what that means for your credentials.
Course ACE
Getting Started in the Sandbox Guide
Getting Started in the Sandbox Guide
Just a guide. Register and then download the guide. Please and thanks!
Guide
All-In-One: Resources to Succeed
All-In-One: Resources to Succeed
All in one place; all the marketing examples, templates, and resources you need to communicate with earner and other stakeholders about the fabulous work you're doing. This course will take about 5 minutes to click through, but longer to review all the resources available to you!
5 minutes!
Marketer Shorties Communications Marketing
Change Management in Credentialing
Change Management in Credentialing
Different from project management, this course looks at the human concerns of implementing a new credential program.
5 minutes!
Shorties Communications
Quick Start Guide
Quick Start Guide
Just a guide. Register and then download the guide. Please and thanks!
Guide
Email Customizations Guide
Email Customizations Guide
Just a guide. Register and then download the guide. Please and thanks!
Guide
Goals and Governance
Goals and Governance
In this course we review your goals and what metrics you might want to track toward success. Then we will transition to the idea of organizing a governing body and documentation. These two steps are best practices for our most successful groups.
30 minutes
Foundational Course On-Demand Admin Governance Goals
Setting up for Success
Setting up for Success
We get you started on the right foot by covering goals and governance along with frameworks that could support your program. Additionally, now is the time to start thinking about marketing! Please register for the entire path if you are seeking the badge!
5 Courses
Onboarding Path On-Demand
APIs and Integrations
APIs and Integrations
This course is tailored for individuals seeking to harness the potential of Credly's digital credentialing platform through advanced API (Application Programming Interface) utilization and integration strategies. Allow extra time to review all the resources included.
5 minutes!
Intermediate Developer Shorties
Create and Issue Badges
Create and Issue Badges
In this path you'll learn to create impactful badge templates and then get them to your earners. Of course, you'll also need to know about the earner experience. This pathway gets you creating and issuing badges. Please register for the entire path if you are seeking the badge!
5 Courses
Onboarding Path On-Demand Issuer
Program Maintenance
Program Maintenance
In this course we explore the many different facets to keeping a program running smoothly. You'll revisit some of the essential best practices around governance, template maintenance, and communications and marketing.
20 minutes
Intermediate Program Maintenance Foundational Course On-Demand
Manage Your Program
Manage Your Program
Once you have a program off and running, it's time to learn about the data you can access, how to keep your program moving forward, and ways in which you can determine the impact of your badges. Please register for the entire path if you are seeking the badge!
4 Courses
Onboarding Path Foundational On-Demand
Issuing Badges
Issuing Badges
In this course, we review the 3 main methods for issuing badges. We also discuss how to replace badge and revoke, if needed. This course is crucial for anyone with permission to issue!
20 minutes
Issuing Foundational Course On-Demand Issuer Developer
Program Evaluation
Program Evaluation
In this course we present the importance of taking your analytics and applying judgment to evaluate the effectiveness of your program for your organization and for your earners. You'll see real examples from some of our successful customers.
30 minutes
Intermediate Evaluation Course On-Demand Marketer
Postman Sample Notes
Postman Sample Notes
Just a guide. Register and then download the guide. Please and thanks!
Developer Guide
Best Practices in Badge Visuals
Best Practices in Badge Visuals
Just a guide. Register and then download the guide. Please and thanks!
Guide
Enhancing Your Templates
Enhancing Your Templates
Once you have created a template, you'll want to consider what additional features and settings might enhance the performance. For example, by using recommendations, you can drive further engagement. This course reviews the many opportunities you have to layer on performance-enhancing tools and strategies.
30 minutes
Badge Templates Collections Foundational Course On-Demand
Creating Quality Templates
Creating Quality Templates
This course teaches how to create quality badge templates and understand the terms associated with digital credentials. By the end of the course, you will have drafted a badge template.
30 minutes
Badge Templates Foundational Course On-Demand
Taxonomies and Frameworks
Taxonomies and Frameworks
This course explores how we group credentials together and use frameworks to focus on skills and competencies. When these two ideas work together, stakeholders can more readily see the benefits of your program.
20 minutes
Foundational Course On-Demand Taxonomy
Success Savvy
Success Savvy
This badge is awarded once you complete all of the courses in the "Setting up for Success" path. Establishing goals and a governance system and preemptively designing a communications and marketing plan will help you succeed and sustain that forward momentum with your program.
Taxonomies and Frameworks
Taxonomies and Frameworks
This course explores how we group credentials together and use frameworks to focus on skills and competencies. When these two ideas work together, stakeholders can more readily see the benefits of your program.
20 minutes
Foundational Course On-Demand Taxonomy
Communications and Marketing
Communications and Marketing
This course provides guidance on how to create a marketing plan, engage colleagues, and download critical documents to help explain digital credentials and increase acceptance rates.
30 minutes
Foundational Analytics Course On-Demand Marketer Developer
Goals and Governance
Goals and Governance
In this course we review your goals and what metrics you might want to track toward success. Then we will transition to the idea of organizing a governing body and documentation. These two steps are best practices for our most successful groups.
30 minutes
Foundational Course On-Demand Admin Governance Goals
Platform Navigation and Access
Platform Navigation and Access
In this course you'll learn about how to get onto the platform and move around. You'll also learn how to add additional people to your account to help you with the work.
20 minutes
Foundational Navigation Account Management Course On-Demand Admin Developer
Program Maintenance
Program Maintenance
In this course we explore the many different facets to keeping a program running smoothly. You'll revisit some of the essential best practices around governance, template maintenance, and communications and marketing.
20 minutes
Intermediate Program Maintenance Foundational Course On-Demand
Program Evaluation
Program Evaluation
In this course we present the importance of taking your analytics and applying judgment to evaluate the effectiveness of your program for your organization and for your earners. You'll see real examples from some of our successful customers.
30 minutes
Intermediate Evaluation Course On-Demand Marketer
Analytics and Data
Analytics and Data
This course addresses the data you can find in platform and ties that to actions you can take. Understanding what the earners are doing once they earn badges can inform your marketing and communications strategies. Plus, you'll see how you can share this information to show impact.
30 minutes
Foundational Analytics Course On-Demand Marketer Developer
Credential Manager
Credential Manager
This badge is awarded once you complete all of the courses in the "Manage Your Program" path. It represents knowledge on how to access and use data about performance, how to evaluate your program's effectiveness, and how to manage the ongoing needs of a vibrant credential program.
Issuing Badges
Issuing Badges
In this course, we review the 3 main methods for issuing badges. We also discuss how to replace badge and revoke, if needed. This course is crucial for anyone with permission to issue!
20 minutes
Issuing Foundational Course On-Demand Issuer Developer
The Earner Experience
The Earner Experience
This course shows the earner experience from receiving their first notification through sharing the badge. You'll be able to follow along with a badge so you know this process (and can document) and can address any earner questions.
30 minutes
Earners Foundational On-Demand
Credential Builder
Credential Builder
This badge is awarded once you complete all of the courses in the "Create and Issue Badges" path. The heart and soul of any badge program is the quality metadata and features that are baked into the badge. Understanding the earner experience is vital in supporting your audience and also driving success.
Enhancing Your Templates
Enhancing Your Templates
Once you have created a template, you'll want to consider what additional features and settings might enhance the performance. For example, by using recommendations, you can drive further engagement. This course reviews the many opportunities you have to layer on performance-enhancing tools and strategies.
30 minutes
Badge Templates Collections Foundational Course On-Demand
Creating Quality Templates
Creating Quality Templates
This course teaches how to create quality badge templates and understand the terms associated with digital credentials. By the end of the course, you will have drafted a badge template.
30 minutes
Badge Templates Foundational Course On-Demand
Communications and Marketing
Communications and Marketing
This course provides guidance on how to create a marketing plan, engage colleagues, and download critical documents to help explain digital credentials and increase acceptance rates.
30 minutes
Foundational Analytics Course On-Demand Marketer Developer
ACE and Credly
ACE and Credly
A short course on how the two organizations work together and what that means for your credentials.
Course ACE
Goals and Governance
Goals and Governance
In this course we review your goals and what metrics you might want to track toward success. Then we will transition to the idea of organizing a governing body and documentation. These two steps are best practices for our most successful groups.
30 minutes
Foundational Course On-Demand Admin Governance Goals
Issuing Badges
Issuing Badges
In this course, we review the 3 main methods for issuing badges. We also discuss how to replace badge and revoke, if needed. This course is crucial for anyone with permission to issue!
20 minutes
Issuing Foundational Course On-Demand Issuer Developer
The Earner Experience
The Earner Experience
This course shows the earner experience from receiving their first notification through sharing the badge. You'll be able to follow along with a badge so you know this process (and can document) and can address any earner questions.
30 minutes
Earners Foundational On-Demand
Analytics and Data
Analytics and Data
This course addresses the data you can find in platform and ties that to actions you can take. Understanding what the earners are doing once they earn badges can inform your marketing and communications strategies. Plus, you'll see how you can share this information to show impact.
30 minutes
Foundational Analytics Course On-Demand Marketer Developer
ACE Issuer
ACE Issuer
This badge is awarded once you complete all of the courses in the "ACE Issuer" path. It represents knowledge on ACE and Credly work together, the earner experience with endorsements and transcripts, and general concepts needed to maintain your program on Credly.
Path On-Demand ACE